Shipping policy

🚚 SHIPPING INFORMATION

We process and ship orders fast β€” because we know you want your jewelry ASAP.


⏱ PROCESSING TIME

All orders are processed within 1–2 business days.

Orders placed after business hours or on weekends will be processed the next business day.


πŸ‡ΊπŸ‡Έ USA SHIPPING

  • Standard Shipping: 5–8 business days
  • Express Shipping: 2–4 business days

πŸ’Ž FREE shipping on orders over $99


🌎 INTERNATIONAL SHIPPING

  • Delivery time: 7–12 business days (varies by location)

Please note: customs fees or import taxes may apply depending on your country.


πŸš€ SHIPPING AVAILABILITY

We ship from the United States whenever possible for faster delivery.

In some cases, if an item is temporarily out of stock in the U.S., your order may be shipped directly from our international warehouse to ensure availability.

Delivery times may be slightly extended in these situations, but we always aim to get your order to you as quickly as possible.


πŸ“¦ ORDER TRACKING

Once your order is shipped, you will receive an email with tracking details.

You can track your order anytime.


⚠️ SHIPPING NOTES

  • Delivery times are estimates and may vary due to carrier delays
  • We are not responsible for delays caused by shipping carriers
  • Please ensure your shipping address is correct at checkout

❗ LOST OR STOLEN PACKAGES

If your package is marked as delivered but not received:

  • Please check with neighbors or your local carrier
  • Contact us and we’ll do our best to help

πŸ“© QUESTIONS?

Contact us anytime at:
Moissanitempire@gmail.com

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