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Hi! We are here to help you
Select a question to get answers about our moissanite jewelry.
Shipping time is 3 to 5 business days for domestic orders.
At Moissanite Empire, we offer a 30-day return policy from the date your order is delivered.
To be eligible for a return, items must:
Be unused and unworn
Include all original packaging, tags, and certificates
Be in the same condition as received
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds will be issued to your original payment method.
Please note:
Custom or personalized items are non-refundable.
Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.
Items showing signs of wear, damage, or alteration are not eligible for return.
If you need assistance with a return, please contact our support team through Moissanite Empire before sending your item back.
Shop with confidence knowing you have 30 days to make sure you love your purchase. ✨
We accept credit cards, debit cards, PayPal, ApplePay, Googlepay, Affirm, Afterpay and Shop Pay.
✔ Certified Moissanite
✔ Solid 925 Sterling Silver
✔ Passes Diamond Testers
✔ Luxury Gift Packaging Included
✔ Trusted by 1,000+ Customers
✔ Based in Miami, USA
No. Our jewelry is made from solid 925 sterling silver and is nickel-free and hypoallergenic. With proper care, it will maintain its shine for years.
Yes. Moissanite is a genuine gemstone with exceptional brilliance and durability. It is not cubic zirconia or glass. In fact, it scores 9.25 on the Mohs hardness scale, making it suitable for everyday wear.
Yes. Our Moissanite stones pass standard diamond testers because they conduct heat similarly to natural diamonds. Every order includes verification and certification.
All our jewelry is crafted from solid 925 sterling silver. We do not use silver-plated jewelry. Each piece is stamped and designed for durability and everyday wear.
Yes. Every Moissanite Empire piece includes a certificate of authenticity and luxury packaging, making it perfect for gifting or personal use.
You can email us at Moissanitempire@gmail.com or call 1-786-416-7997.

















